Texas Electric is remotely increasing the temperature of residents’ smart thermostats


Illustration of an article titled by Texas Electric Power Company to raise the body temperature of residents remotely; smart thermostat

photo: Brandon Bell (Getty Images)

Texas is one of them Several states Suffer a record-breaking heat wave that pushed the power grid to its limit.Texas Electric Reliability Council, Or ERCOT, have Urge residents Do your part by raising the temperature of the thermostat, but some smart thermostat owners say that their devices have been remotely controlled to save energy, leaving them wondering why in the sultry home.

It turns out that some of them Just didn’t read the fine print. According to a report from a local ABC affiliate, several residents in the Houston area stated that they unknowingly participated in a program called “Smart Savers Texas” as part of a promotional event WFAA on Friday. The agreement stipulates that in exchange for participating in the lottery, the power customer grants the operator license of the plan, Energy Center, To control their thermostat during periods of high energy demand.

One of the residents who spoke with WFAA, Brandon English, said that he came home from get off work on Wednesday and found that the temperature of his smart thermostat had risen, while his wife and newborn daughter Dozing off.

“They have slept long enough, and the temperature in the house has reached 78 degrees,” English said. “So they were sweating profusely when they woke up.”

He immediately dropped out of school upon learning, and expressed concern that remote temperature adjustment would affect the health of his family.

“Is my daughter overheating?” told the WFAA in English. “She is 3 months old. They will become dehydrated very quickly.”

EnergyHub’s website states that it works with a number of thermostat suppliers, including Google and Amazon, And its customer list Including large energy companies such as State Grid, CenterPoint energy, And ERCOT.

Erika Diamond, EnergyHub’s vice president of customer solutions, said in an email that during the energy-saving event, the program “increased the temperature of participating thermostats by up to four degrees to reduce energy consumption and reduce grid pressure.” Statement to Gizmodo on Saturday. She added that customers usually receive invitations from energy suppliers or thermostat manufacturers to join the program and can opt out at any time. general, Diamond told us that these energy-saving events happen two to eight times every summer USA Today.

In a statement to the Houston-based NBC affiliate KPRC 2, CenterPoint Energy said it’s June From 2 pm to 5 pm on the 16th, EnergyHub was notified to reduce energy consumption for residential customers who agreed to participate in the Smart Savers Texas program. After receiving the notification, EnergyHub adjusted the thermostat for participating customers.

You can read EnergyHub emails The full text of the statement is as follows:

“Smart Savers Texas helps support grid reliability by cooperating with thermostat manufacturers and security dealer partners and signing contracts with connected thermostat owners to participate in reducing energy use when the grid is most needed.

Thermostat owners usually receive invitations from manufacturers or service providers in their mobile apps or via email. During a demand response event, Smart Savers Texas increased the temperature of participating thermostats by up to four degrees to reduce energy consumption and reduce grid pressure. Each participant actively agrees to the terms of the program and can opt out of demand response incidents at any time.

In Texas and across the country, the ability to reduce energy consumption is critical to managing the power grid. EnergyHub works with more than 50 utility companies across the country to use interconnected equipment to meet the needs of the grid. This is a tool that reliably reduces the load on the grid through the technology of EnergyHub and our connected thermostat partners. “

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